Terms of Service

Who we are

Quantum Jetset is a digital brand of Mega Commercial Enterprises Limited (Company No. 726999, 77 Camden Street Lower, Dublin, D02 XE80, Ireland). In these terms, "Quantum Jetset", "we", "us" and "our" mean Mega Commercial Enterprises Limited, and "you" means the person booking or using our services.

Contact: [email protected] · +353 87 148 3870 (phone and WhatsApp).

What these terms cover

These terms apply to our relocation planning services: the free discovery call, the Strategy Session, the Residency Route Review, the Cost-of-Living Analysis, the Country Shortlist, the Relocation Roadmap, the Retirement-Abroad Module, the Scouting Trip Plan, Settling-In Support, Compass Ongoing Advisory and the Complete Relocation package, and any other service we agree with you in writing. By booking a service you agree to these terms; if you do not agree, do not book or use our services.

Digital products (country guides and planners) are covered by our Digital Product Terms. Your use of our information is also covered by our Disclaimer, and your personal data by our Privacy Policy.

If an engagement email or letter we send you for a particular service says something different from these terms, the engagement email or letter applies for that service, as long as it does not reduce your rights under consumer law.

What we do — and what we do not do

We help you plan a move to Europe: we compare destinations, set out residency routes worth considering in your situation, prepare budgets, timelines and checklists, and coordinate with independent professionals you choose to engage.

We are not a law firm, an immigration adviser, a tax adviser, an accountant, a financial or investment adviser, an insurance broker or a real estate agent. Nothing we provide is legal, tax, immigration, financial or investment advice. We do not prepare or submit visa, residence or citizenship applications, and we do not represent you before any authority.

Where you need that kind of advice, we can introduce you to independent licensed professionals. If you engage them, your contract is with them, on their terms and at their fees. We take no developer or property commissions. We may receive a referral fee from some professional partners. It never changes what you pay, and we tell you when it applies.

Who can use our services

Our services are intended for people aged 18 and over. When you book a paid service you confirm that you are 18 or over.

If you book for a business, trade or profession, you are not a consumer: the consumer rights in these terms do not apply to you, there is no right of withdrawal, and the limits in section 13 apply in full.

Our planning is only as good as the information you give us. Please give us accurate and complete information, and tell us if something important changes.

How a booking becomes a contract

• Free discovery call. Booking the free call does not create a contract for a paid service and costs nothing.
• Fixed-price services (Strategy Session, Country Shortlist, Relocation Roadmap, Retirement-Abroad Module, Scouting Trip Plan, Complete Relocation and Compass): after the free call we send you an email describing the service, what you will receive, the fee and the expected delivery date, with a secure Stripe payment link. The contract is made when your payment is accepted. We then confirm by email.
• Services priced "from" (Residency Route Review, Cost-of-Living Analysis, Settling-In Support, extra countries in a Roadmap, and rush delivery): we send you a written quote. If you accept it, we send a Stripe invoice. The contract is made when you pay the invoice.

If a price is obviously wrong, we may cancel the booking and refund you in full before work starts. We may refuse or cancel a booking where we suspect fraud, where sanctions or the law prevent it, or where we cannot verify the buyer; anything you paid for work not yet started is refunded. We contact you at the email address you give when you book; keep it accurate.

Our confirmation email includes the service, the price, a PDF copy of these terms and your express request for us to start immediately. Keep it for your records.

At the Stripe checkout you check a box to agree to the Terms of Service of Mega Commercial Enterprises Limited (megacommercialenterprises.com/terms-of-service). For Quantum Jetset services, these Terms of Service apply. If the two ever differ, these Terms of Service apply to your Quantum Jetset service, provided that does not reduce your rights as a consumer.

Fees and payment

• Our fees are fixed and shown in U.S. dollars on our Services page or in your engagement email. The fee we quote is the total you pay us for our work.
• Fixed-price services are paid in advance through a Stripe payment link; services priced "from" are paid by Stripe invoice after you accept our written quote. Payment is by card or another method offered at checkout. Your card statement and receipt will show MEGACOMMERCIALENT, the payment name of Mega Commercial Enterprises Limited.
• Your bank may charge currency conversion or foreign transaction fees; these are set by your bank, not by us.
• Any taxes due in your own country are yours.
• If you dispute a payment with your card issuer instead of contacting us, we may pause work until the dispute is resolved and give Stripe evidence of what we have delivered. Please contact us first; we resolve most problems within days.
• Fees of third parties are never included: for example lawyers, tax advisers, government and visa fees, translations, apostilles, insurance and travel. They quote and charge their own fees.
• A rush option (delivery within 7 business days) adds 50% to the fee, only if you choose it.

Immediate start and no refunds

Immediate start

Our work starts as soon as your payment is received, at your express request. By paying, you ask us to begin straight away and acknowledge that you lose your right of withdrawal once the service has been fully performed, that is, once your session has taken place or your deliverable has been sent to you. We confirm your request and acknowledgement by email.

No refunds for change of mind

Fees cover work carried out and are not refunded if you change your mind. If a service is not provided as described, tell us in writing within 14 days of delivery at [email protected] and we will put it right. Nothing in these terms affects your statutory rights.

Rescheduling and missed sessions

• You can reschedule a session once, free of charge, up to 24 hours before it starts. There is no refund for a change of mind.
• A session cancelled with less than 24 hours' notice, or missed, counts as held and the fee is not refunded, unless you could not attend for reasons outside your control.
• If we have to reschedule, we offer new times promptly.

Compass: the yearly plan and its renewal

• Compass Ongoing Advisory costs $495 a year, paid in advance through Stripe. It renews automatically each year on the same date, at the price shown on our Services page at the time, unless you cancel.
• We email you at least 30 days before each renewal with the date and the price, and how to cancel.
• You can cancel at any time by email or from the link in the renewal reminder. Canceling stops the next renewal; you keep Compass until the end of the year you have paid for.
• Compass starts as soon as your payment is received, and fees, including renewals, are not refunded (see section 7).

Your part

• Give us accurate, complete information and tell us about changes.
• Make your own decisions, and check time-sensitive rules with the official source or a licensed professional before you act. Reminders we send are a courtesy; official deadlines remain yours.
• Engage and pay any professional you choose to use directly, on their terms.
• Please do not send us passport numbers, ID or bank details, health information or copies of documents unless we ask for something specific and agree a secure way to send it.
• If we are waiting for information from you for more than 30 days the engagement pauses; after 90 days without it the service counts as fully performed and the fee is not refunded.

Independent professionals and referral fees

We introduce you to a professional only with your permission. They are independent of us; we do not supervise their work and are not responsible for their advice, fees or results. You decide whether to engage them.

We take no developer or property commissions. We may receive a referral fee from some professional partners. It never changes what you pay, and we tell you when it applies.

No guarantee of outcome

No one can guarantee a visa, and anyone who does should worry you. We do not guarantee any approval, residence permit, citizenship, tax treatment, cost level, property result or timeline. Rules and prices change, and authorities decide each case. Our work describes the position as it stands on the date we deliver it, based on official sources and the information you give us.

Our responsibility to you

We provide our services with reasonable care and skill, and as described to you. If we do not, you have rights under consumer law, and we will put it right as set out above.

We are responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms or our failure to use reasonable care and skill. Loss is foreseeable if it was obvious it would happen, or if we both knew it might happen when the contract was made.

We are not responsible for:

• decisions of governments, consulates, tax authorities or other bodies;
• the work, advice or fees of independent professionals you engage;
• changes in law, policy or prices after the date we deliver our work;
• loss caused by information you gave us that was wrong or incomplete; or
• loss that was not foreseeable.

We are not responsible for indirect or consequential loss, or for loss of profit, income, savings, opportunity, tax advantage, property value, deposits, travel or accommodation costs, visa or application fees, or professionals' fees. Our total liability for an engagement is limited to the fee you paid us for it.

We are not responsible for delay or failure caused by events outside our reasonable control. We may transfer our rights and obligations under this contract to any successor of our business; you may not transfer yours without our written consent.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else the law does not allow us to limit, and nothing affects your statutory rights as a consumer.

Your roadmap and our materials

Roadmaps, reports and other materials we prepare for you are for your personal use and your household's, and you may share them with your own advisers. Please do not publish, resell or use them commercially without our written agreement. The website and its content belong to Mega Commercial Enterprises Limited.

Your personal data

We use your personal data as described in our Privacy Policy. We share your details with a professional partner only after you authorize the introduction.

Complaints

If you are unhappy with our service, please tell us first so we can put it right. Our Complaints page explains how, and when you will hear back: we acknowledge within 5 business days and reply in full within 30 days. We are not obliged to use, and do not take part in, alternative dispute resolution schemes.

Changes to these terms

We may update these terms, for example when the law or our services change. The version that applies to your service is the one in force when your contract was made. The date at the top of this page shows when the terms were last changed.

Law and courts

These terms are governed by the law of Ireland, and the courts of Ireland have jurisdiction. If you are a consumer living in another country, you also keep the protection of the mandatory rules of the country where you live, and you can bring proceedings in the courts there.

Model withdrawal form (services only)

This applies only while a right of withdrawal still exists under section 7. It does not apply to digital downloads, or once a service has been fully performed.